Career Success In Healthcare

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Course Objectives
Identify the basic science and knowledge of healthcare 
Describe and assess general patient care 
Uncover the importance of infection control 
Review essential skills and techniques for healthcare workers 
Course Content
Course Creator: Kirsten Hermens, NCMA-P
Total CE Hours: 1 Credit Hour 
Pace Course #: 586-2120-25
Outline: 
  • Healthcare Foundational Knowledge and Basic Science
    • Medical Terminology
    •  Word Parts 
      • Abbreviations 
    • Examples
    •  Psychology & Patient Care
    •  The Importance of Nutrition 
  • General Patient Care
    • Vitals
      • Weight 
      • Height 
      • Temperature
      •  Pulse
      •  Oxygen Saturation
      •  Respirations
      •  Blood Pressure
    • Medical Records and Documentation
    •  Responding to patient emergencies
  •  Infection Control
    • Infection Cycle
    •  Contact Transmission
    •  Airborne and Droplet Transmission
    •  Personal Protective Equipment
    •  Exposure control plan
  •  Essential Skills and Techniques for Healthcare Workers
    • Time Management
    •  Coping Techniques for Stress
    •  The Communication Process
    •  Professional Image
    •  Positive Attitudes
    •  Failures as Learning Tools
  •  Patient Care Coordination and Education
    • Coordinating Patient Care
    •  Administering Patient Care
    •  Facilitating Patient Education
  •  Communication and Customer Service in the Healthcare Office
    • Communication
    •  Potential Communication Barriers
    •  Types of communication
      • Verbal
      •  NonVerbal
      •  Written
    •  Patient Special Considerations
    •  Customer Service Techniques in Healthcare
  •  Medical Laws and Ethics 
    • Legal Issues in Healthcare
    •  Ethics in Healthcare
    •  Illegal and Unethical Behaviors
    •  The importance of Ethics
    •  Ethical Awareness
  •  Fundamentals of HIPAA 
    • HIPAA Basics
    •  Privacy Rules
    •  Security Rules
    •  HITECH Act
    •  Breach Notification Rule
    •  HIPAA Documentation and Training
  • Career Success in Healthcare
    • Professionalism Vs. Success
    •  Long-, Medium-, and Short Term Goals
    •  The Importance of Creative and Critical Thinking
    •  The Steps of Effective Decision-Making
  •  The Healthcare System
    • Healthcare Organizational Structure
    •  Continuing Education
    •  Certification VS Licensure

References: 
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